Ford Heavy Line Automotive Technician in Thousand Oaks, CA at DCH Thousand Oaks Ford

Job Description

DCH Ford of Thousand Oaks

Heavy Lines Automotive Service Technician

Service Technician – Automotive Technician 

DCH Ford of Thousand Oaks continues to grow and we are seeking a talented Heavy Lines Automotive Service Technician to join our successful team.

DCH Ford of Thousand Oaks is part of the Lithia Motors family of dealerships, a publicly traded Fortune 500 automotive retail company [NASDAQ: LAD] with over 160 dealerships, auto stores and service centers across the US. Our proven record of success comes from our collaborative teams of passionate and innovative people working together to achieve success and have fun too!

Lithia embodies a unique blend of talent, leadership, and professionalism in a culture that embraces our Core Values of Earn Customers for Life, Take Personal Ownership, Improve Constantly, and Have Fun. Come and “Take the Journey” with one of the largest and most successful retail automotive teams in the nation.

Currently the fifth-largest automotive retailer in the nation, we are growing…FAST! With this growth come unique and exciting career opportunities. There’s no better time to join us on the road to success!

Responsibilities:

The Service Technician is responsible for performing automotive repairs and service in accordance with store and factory standards. This individual utilizes his skills to diagnose and resolve the different sources of automotive problems swiftly and accurately. The Service Technician works with all Service personnel and management to ensure the satisfaction of our customers.

• Perform work as outlined on repair order with efficiency and accuracy, in accordance with Lithia and manufacturer standards.
• Diagnose cause of malfunction
• Complete all work according to the applicable safety requirements
• Road-test vehicles to ensure quality of repair work.
• Accurately record time spent on repairs utilizing company time clocking procedures.
• Document work performed on repair order and document test procedures/results.
• Responsible for providing and maintaining an inventory of normal mechanics tools to include screwdrivers, wrenches, socket wrenches, pliers, hammers, chisels and punches, and other tools needed to perform the work for which the technician is trained and not normally inventoried by the service department as “special tools”.
• Return special tools to proper place.
• Use shop supplies and materials in a practical and economical manner.
• Maintain an organized and clean workspace, completing a stall cleaning every day.
• Ensure that customer’s vehicles are returned to them as clean as they were prior to being serviced.
• Constructively communicate with other dealership personnel as required to satisfy customer needs.
• Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its personnel, or customers. 

Qualifications:

• Prior automotive repair experience, required
• ASE and manufacturer certification, desired
• A team player who is focused on providing exemplary customer service
• Ability to multi-task in a fast paced work environment
• Strong organizational skills and detail oriented
• Strong communication  skills
• Be at least 18 years of age
• Possess an acceptable driving record and a valid driver’s license in your state of residence 

Why Lithia?

We are an exciting, dynamic, and highly successful team and (LAD) a member of NYSE. We continue to grow and expand our footprint through acquisitions of new dealerships in many US markets. We are big community supporters and provide a fun, exciting, and collaborative work place where growth and advancement opportunities abound.
We offer a generous comprehensive compensation and benefits package and all the tools you will need to be successful. Our offerings include:

• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs 

Lithia Motors, Inc. is an equal opportunity employer and a drug free work place.  A criminal history background check and pre-employment drug screen will be conducted on the final candidate prior to beginning employment. 

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Service Technician - Automotive Technician

Helping satisfied customers drive away with a smile on their face is what we do – join a team focused on earning customers for life!